more status

Helpdesk for my helpdesk software

Moderator: mkoch227

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Barlos
Posts: 7
Joined: Thu Dec 15, 2011 2:51 am

more status

Post by Barlos »

Hesk only has 6 status, can it have more?

eg.
1. assigned to out contractor company
2. waiting for budget to be approved.
3. etc.

Sincerely,
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: more status

Post by Klemen »

In the original Hesk it's currently not supported. What you could do is rename status "In progress" and "On hold" to something else, but that's it.

There's an unofficial mod that will allow you to add more statuses (along with many other changes), see http://mods-for-hesk.mkochcs.com/
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