Update 2.6.7 - Error 500

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jones
Posts: 75
Joined: Sat Jul 20, 2013 6:41 pm

Update 2.6.7 - Error 500

Post by jones »

Hello,

After and updating Hesk from 2.6.6 to 2.6.7, and removed the folder "install".
I get an error: Error 500 - when I try to access the domain where Hesk installed.

Some suggestions as, to why I get this error?

Jones
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Update 2.6.7 - Error 500

Post by Klemen »

500 is a server-side error, you will need to contact your host (or check server logs) to verify what the exact problem is.

2.6.7 patch doesn't change any server-side settings so not sure why you are now getting an error.
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jones
Posts: 75
Joined: Sat Jul 20, 2013 6:41 pm

Re: Update 2.6.7 - Error 500

Post by jones »

Hi Klemen,

I found the error by my self.
After i also have updated the "Mods-for-Hesk" does everything works as it should again.

But can it be true that it is there th error is ??
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Update 2.6.7 - Error 500

Post by Klemen »

If you had mods for HESK installed then it was probably a wrong/missing include or setting or something (a PHP error, but the server hide it in a 500 error and the actual error message is in a log somewhere).

Anyway, I am glad you got it working.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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