I just realized that users are only permitted to attach 3 documents to a knowledgebase article, regardless of HESK settings. Is this on purpose (such as due to technical limitations), or is it safe to increase this number to any amount?
Edit: Upon further investigation, it appears that 3 more attachment options appear each time the article is edited. So is it safe to assume that there is no limit to the number of attachments?
Knowledgebase Article Attachment Limit
Moderator: mkoch227
Knowledgebase Article Attachment Limit
Mike, Lead Developer of 
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Knowledgebase Article Attachment Limit
Correct, there is no limit to how many attachments can be added (don't remember why I have 3 hard-coded, will fix it).
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