Cant seem to install Mods for Hesk

[ey4fun]

Hi all
im trying to install Mods, but i dont understand why the app breaks.

im copying all file of Mods to Hesk directory and the app breaks (blank).

i was wondering if someone can help me out here or upload zip file Mods+hesk2.5.6 that actually works.

thank you very much!

[mkoch227]

Make sure you follow the installation instructions at https://mods-for-hesk.mkochcs.com/download.php. If you continue to have issues, turn on debug mode in HESK so error text should hopefully appear on screen.

[ey4fun]

finally got the installation to install.

it doesnt say in the installation, and i think you should add it
when i nevigated to "install/" i just got a blank page

i needed to navigate to install/install.php
to execute the install.

[mkoch227]

Wait, did you install HESK first before copying over the Mods for HESK files? You must install HESK first before installing Mods for HESK.

[ey4fun]

no i didnt , still having problems.
trying to figure out

[mkoch227]

1. Install HESK, delete /install folder
2. Download Mods for HESK, copy and paste contents into your helpdesk folder. You should be prompted to overwrite many files and directories.
3. Navigate to http://<path to helpdesk>/install/mods-for-hesk/modsForHesk.php

Hopefully that will help a bit more

[ey4fun]

ok, getting error

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0

You cannot install/upgrade Mods for HESK until the requirements on the left have been met.

[mkoch227]

Whoops. I forgot to mention that the modsForHesk_settings.inc.php file is missing from the latest release. You can download the file at https://raw.githubusercontent.com/mkoch ... gs.inc.php (right-click and select "Save Link As...") and save it as "modsForHesk_settings.inc.php". Place that file in the same directory as "hesk_settings.inc.php".

[ey4fun]

Still having problems

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0640

[mkoch227]

Still having problems

modsForHesk_settings.inc.php CHMOD to 0666, yours is 0640

The error message is correct. CHMOD your modsForHesk_settings.inc.php file to 666, since yours is 640. Mods for HESK needs to be able to write to that file during install.

[ey4fun]

ok , so whats next ?it doesnt work

[mkoch227]

What doesn't work? Does the CHMOD operation not work? Does something else not work? Please clarify.

[ey4fun]

Can't execute SQL
Please notify webmaster at support@domain.com


Error: Your account is currently inactive. Contact an administrator for more information

[mkoch227]

Turn on debug mode by going to hesk_settings.inc.php and setting $hesk_settings['debug_mode'] to 1. Post the SQL in error here.

[ey4fun]

Error:

Can't execute SQL: SELECT `title`, `message`, `style`, `icon` FROM `hesk_service_messages` WHERE `type`='0' ORDER BY `order` ASC
MySQL said:
Unknown column 'icon' in 'field list'


this is the error