New version of HESK: 2.6.4

Helpdesk for my helpdesk software

Moderator: mkoch227

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Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

New version of HESK: 2.6.4

Post by Klemen »

HESK has just been updated to version 2.6.4

This release fixes a bug in 2.6.3 causing session expired errors when username case at login didn't match username case in the database.


UPDATE FROM VERSION 2.6.3:
1. Download HESK 2.6.3 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.2:
1. Download HESK 2.6.2 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.1:
1. Download HESK 2.6.1 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM VERSION 2.6.0:
1. Download HESK 2.6.0 to 2.6.4 patch
2. Read HOW TO INSTALL.html

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UPDATE FROM OLDER VERSIONS:
1. Download Full installation file
2. Open docs/step-by-step-guide.html and read instructions under "Upgrading from old versions"


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CODE CHANGES IN 2.6.4:
If you have a customized version of HESK 2.6.x you can apply the code changes yourself:
HESK 2.6.2 to 2.6.4 unified file
HESK 2.6.2 to 2.6.4 unified file
HESK 2.6.1 to 2.6.4 unified file
HESK 2.6.0 to 2.6.4 unified file
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AlienFrmMars
Posts: 7
Joined: Tue Jun 30, 2015 5:20 am

Re: New version of HESK: 2.6.4

Post by AlienFrmMars »

Greetings,
there is a bug in Settings. when one clicks on Settings, changes any info on any of the tabs (General, helpdesk, etc.) and click Save Changes, the page refreshes and say "successfully changed' however the new value is not reflected until the user refreshes the page F5.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: New version of HESK: 2.6.4

Post by Klemen »

That's not a bug in HESK, but almost 100% a server caching issue.

Double-check php settings and disable any caching (APC, memcache, ...) for HESK folder.




P.s.: I am locking this announcement, please post any issues as a new topic.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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