Remove Change Status Option, from admin_ticket.php

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dell3389
Posts: 2
Joined: Mon May 11, 2015 8:44 am

Remove Change Status Option, from admin_ticket.php

Post by dell3389 »

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Can i remove change status option for non-administrator user group from admin_ticket.php.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Remove Change Status Option, from admin_ticket.php

Post by Klemen »

This is not something you can do with built-in functions, so you would have to find and modify the code to achieve it.
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alcazar
Posts: 81
Joined: Mon May 27, 2013 6:36 pm

Re: Remove Change Status Option, from admin_ticket.php

Post by alcazar »

-> viewtopic.php?f=14&t=4571&start=15#p21566
Maybe this can help you, else you have to code yourself or hire someone as the boss said.
Note, its for a previous version of Hesk, so dont know if it still works.
Alcazar
(nach Diktat spazierengegangen)
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