Submit Ticket SSL

[Pilo]

Script URL:
Version of script: 2.6.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: SSL, https

Write your message below:

Hi,

I'd like for Hesk to use SSL when the user submits a ticket and views existing tickets. I've looked in the settings and searched this forum but couldn't find anything. What's the best way to achieve this?

Thanks.

[Klemen]

No special setting is required, just make sure:

1. The "Help desk URL:" in settings is secure (https), because this URL is used to generate links in emails
(admin panel > Settings > Help desk tab > Help desk URL)

2. When linking to your help desk link to the https version

[Pilo]

Okay thanks. It looks like this will make every page use SSL, even the knowledgebase articles, where as ideally it would just use it for the pages that need it, i.e. index.php?a=add and ticket.php. Is that possible or would I need to use .htaccess?

[Klemen]

I'm afraid I can't help with writing htaccess rules to fit your specific requirements.