
no WYSIWYG when creating new ticket as administrator
Moderator: mkoch227
no WYSIWYG when creating new ticket as administrator
i think the subject is clear enough.... 

Re: no WYSIWYG when creating new ticket as administrator
This was never added as a feature. Is this supposed to be a feature request?
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: no WYSIWYG when creating new ticket as administrator
sorry, was a bit confused, yes you may see this as a new feature / enhancement...
Re: no WYSIWYG when creating new ticket as administrator
Ok. If so, submit a feature request at http://mods-for-hesk.uservoice.com so it can be recorded and so others can vote on it 

Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.