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Have Hesk 2.6.1 installed with Mods for Hesk installed. We can no longer view any tickets that have been marked with Resolved, In Progress or On Hold. The tickets are still there and if you have the Tracking ID you can see them but when you click the buttons to show the tickets in the main window, the buttons then just return to unchecked and the tickets don't appear. Tickets marked new, Waiting reply or Replied can be visible or hidden as normal.
can't view 'Resolved, In Progress or On Hold' tickets
Moderator: mkoch227
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- Posts: 1
- Joined: Thu Feb 26, 2015 4:59 pm
Re: can't view 'Resolved, In Progress or On Hold' tickets
Works fine in original 2.6.1, moving this to Mods for HESK forum 

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: can't view 'Resolved, In Progress or On Hold' tickets
Mods for HESK is not yet compatible with HESK 2.6.1 (see the large black text at viewtopic.php?f=19&t=5188).
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.