special need

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steraffi
Posts: 30
Joined: Tue Sep 18, 2012 10:50 am

special need

Post by steraffi »

Script URL:
Version of script: the last
Hosting company: tophost.it
URL of phpinfo.php:
URL of session_test.php:
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Write your message below:

Hi; i'm testing a new release o customized hesk for a client of mine. i would need to receive all incoming mail (thicket) but i need to block all outgoing notifies (eg: new ticket notify). i tried with a little modify on inc/email_functions.inc.php marking with // the command "'new_ticket' => $hesklang['ticket_received']"
Is it the right way? (i seem not)

Otherwise what is the right way to blocking all outgoing messages?

Other issue: when i fetch the messages, the system download only one message (but in the mail box there are 26 messages) i don't understand why; my system is hosted on web; may be this the cause of the malfunction? if yes how can i solve the problem?

Thanks
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: special need

Post by Klemen »

#1 would probably work fine if you simply change

Code: Select all

	if ( defined('HESK_DEMO') )
	{
		return true;
	}
to

Code: Select all

return true;
in file "inc/email_functions.inc.php"

Issue #2 is most likely due to the modifications you made. Try with original unmodified files and see if that works.
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steraffi
Posts: 30
Joined: Tue Sep 18, 2012 10:50 am

Re: special need

Post by steraffi »

Clear and smart. I was sure of it :)
Thank you.
the blocking of the outgoing messages is the only effect of this modify?
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