Copy all outbound email to a single address?

[dMb]

Hi

Is there a way to CC or BCC all outbound email from HESK? I'd like to journal all client correspondence in a single mailbox.

thanks!

[Klemen]

You could possibly change the hesk_mail function inside "inc/email_functions.inc.php", but it could lead to duplicate emails for example when multiple languages are used.

I don't have a quick code change for this ready so you will need to probably ask a PHP programmer to help you modify the hesk_mail function depending on whether you use PHP mail or a SMTP server to send emails.