hesk gives the wrong date

jessar94 · Post by **jessar94** » Fri Nov 21, 2014 6:39 pm

I have the last version of hesk.

Now to my problem, when i get a new notification for my ticket, shows hesk wrong date

How can i change that?

/Jessar94

Post by **Klemen** » Sat Nov 22, 2014 9:33 am

The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.

Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!

jessar94 · Post by **jessar94** » Sat Nov 22, 2014 10:14 am

Klemen wrote:The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.

Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!

When time offset is 23:60 the time is correct, but i modified the ticket yesterday, yesterday was the date 2014-11-21, but hesk show 2014-11-22 and if i post a answer in the ticket today, it show me the ticket was last modified 2014-11-23 but today is date 2014-11-22

jessar94 · Post by **jessar94** » Sat Nov 22, 2014 10:20 am

Klemen wrote:The "Updated" shows when the ticket was last modified, not submitted. The "Created on" shows ticket submissions time.

Also, why do you have server time offset set to such large values? You might need to reset that to 0 and check your server time settings!

I tried to set time offset to 0:0 and date changes to correct date and time.

Thanks Klemen!

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hesk gives the wrong date

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