Direct link to created a case.

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Moderator: mkoch227

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jones
Posts: 75
Joined: Sat Jul 20, 2013 6:41 pm

Direct link to created a case.

Post by jones »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
When I want to make a direct link on my website. As customers can tap to create a case.
(Have I inserted the following link: http://rma.it-webshop.dk/index.php?a=add)

But when I click on the link, it opens the page: http://rma.it-webshop.dk/index.php
What is the error?

Jones
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Direct link to created a case.

Post by Klemen »

Your link works fine for me?

Also, you are using a HESK mod that is not officially supported by me, so you should contact the mod author for any problems related with that mod.
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mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Direct link to created a case.

Post by mkoch227 »

Your link works fine for me as well, so it is not a NuMods-related issue.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
jones
Posts: 75
Joined: Sat Jul 20, 2013 6:41 pm

Re: Direct link to created a case.

Post by jones »

Hello Klemen & Mike,

I have made a button with html link on my website .: http://it-webshop.dk/retur
The link at the bottom that says: "Jeg godkender og accepter"
Where I have inserted the link: http://rma.it-webshop.dk/index.php?a=add

But it only opens the page: http://rma.it-webshop.dk/
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Direct link to created a case.

Post by mkoch227 »

My guess is that since you're wrapping the button in a form, it's resulting in the browser stripping out everything after the ? mark. Try using this code block instead:

Code: Select all

<a href="http://rma.it-webshop.dk/index.php?a=add"><button>Jeg godkender og accepter</button></a>
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
jones
Posts: 75
Joined: Sat Jul 20, 2013 6:41 pm

Re: Direct link to created a case.

Post by jones »

Hi Mike,

Thanks - it works:-)
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