Mcafee link breaking pop3 fetching

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dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Mcafee link breaking pop3 fetching

Post by dr_patso »

Hi,

This Mcafee Redirect in the body of email is breaking my pop3 fetching, can someone test? Maybe it's my email server. I wouldn't think so though because the mail sits on there just fine.

Code: Select all

<http://cp.mcafee.com/d/5fHCMUp3xESyMztcsesshdTdLEK3AS1P1JZ5MsC-yCrvhs79I3D3oVMQszD6hPxJlmIE-a0GA_B3UQmH6tendQDYEv6yRoPFOVIsyyCXtx_HYOZt5VBPHTbFTKZPXxEVKUMVORQr8FGTKPOEuvkzaT0QSCrhodTV55YsYqem1P8UTsS029HsLzs9jZ0LiuP-Cm26O8MFx-Q-8zYOWHGNtQ-Fz0K5yXFZj1uOL0UTivCvxN3UNHrjMkjmVsSztBBZdUS2NF8Qg3uMrQYQg1rifCy2RmUjErjjd_bt_Ku-JDo6>
EDIT: what happens is the pop3 fetch .php file loads forever and says page cannot be displayed, but it gets as far as creating the temp directory and files in /attachments but does not get to the code of purging that temp data so my server just fills up and crashes within like 5 days.
dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Re: Mcafee link breaking pop3 fetching

Post by dr_patso »

wow I have messed with this string of text non stop for an hour or two and I cannot find out what exactly is causing the error.. chrome says webpage not available when i hit the pop3 file. and IE says page cannot be displayed so I'm not sure how to even see the php errors.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mcafee link breaking pop3 fetching

Post by Klemen »

If no PHP errors are generated then something is probably being blocked on the server-side.

You can send a sample email you are having problems with to pop3test AT hesk DOT com and I will see if it goes through here.
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dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Re: Mcafee link breaking pop3 fetching

Post by dr_patso »

Thanks Klemen, I just sent it, let me know if it works. If it does I will make some server changes.. I've been wanting to move off of Wamp and hmailserver. I am using a non public facing internal email server (hesk.local) hmailserver and I've disabled all blocking, and antivirus and spam filtering.. Hesk hits the inbox with pop3, but we upload tickets to the mail account internally via IMAP.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mcafee link breaking pop3 fetching

Post by Klemen »

No problems here:
http://www.hesk.com/extras/test/pop3.jpg
http://www.hesk.com/extras/test/ticket.jpg

My best guess is that some security feature is preventing the code to be executed, if you have any security scanners (like mod_security) check logs there.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Re: Mcafee link breaking pop3 fetching

Post by dr_patso »

I just pulled down the message with thunderbird via pop3 no problems, but hesk crashes. I think you have a great theory that it's a PHP problem, because I can actually see the mail as a temp folder in hesk attachments, so I don't think it's an email server problem.. Anything you know of included with WAMP that might cause this? log errors is enabled but php_error.log has nothing. Not sure where to look.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mcafee link breaking pop3 fetching

Post by Klemen »

It crashes when you try with the exact same message that you sent to the pop3test address?

I also use WAMP locally (also tested on WAMP) and the message you sent worked fine.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Re: Mcafee link breaking pop3 fetching

Post by dr_patso »

wow, yea. I can't pinpoint the problem, putting that URL in an email in anyway, whether it's strictly the URL, or it's 8 replies down, it crashes the server.. I just copied my exact files and database to hostgator and setup piping with hostgators mail and the message that crashes my server flows fine on hostgator.. Time for webserver overhaul I guess.
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