Exporting to xls

[David_]

Script URL: Hesk
Version of script: 2.5.5
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: xls / excel

Write your message below:

Hi all,

I've a question to the developer: Why hesk export xml files and not directly an xls?

I make this question because we are very happy to using hesk as our ticket system and we don't want to make any customization to make updates quickly and without the possibility to have errors...

Regards

David

[Klemen]

The reason is PHP memory usage. XML files can easily be written to the disk line-by-line with minimum data stored in system memory whereas XLS files are stored completely in system memory and are written to the disk only after the entire file is generated.

When exporting large databases the memory required for generating XLS files is much higher than the memory required for XML files. In other words, the PHP memory_limit is much more likely to be reached when using XLS files. It may not be a problem on a dedicated server where you can adjust the memory_limit, but it is an important factor for shared hosting.

[David_]

Thanks for your reply Klemen!

I make this customization following your decision about memory usage, hoping that export.php will never change in next hesk releases!

Now my hesk generate csv files, if anyone are interested, this is my version of export.php.

ATTENTION: THIS EXPORT.PHP USE ";" AS LIST SEPARATOR! LOOK INTO YOUR LANGUAGES OPTION TO VERIFY WHAT CHARACTER IS UTILIZED BY YOUR S.O.

Code: Select all

<?php
/*  Title: Help Desk Software HESK
/*******************************************************************************
*  Version: 2.5.4 from 4th August 2014
*  Author: Klemen Stirn
*  Website: http://www.hesk.com
********************************************************************************
*  COPYRIGHT AND TRADEMARK NOTICE
*  Copyright 2005-2014 Klemen Stirn. All Rights Reserved.
*  HESK is a registered trademark of Klemen Stirn.

*  The HESK may be used and modified free of charge by anyone
*  AS LONG AS COPYRIGHT NOTICES AND ALL THE COMMENTS REMAIN INTACT.
*  By using this code you agree to indemnify Klemen Stirn from any
*  liability that might arise from it's use.

*  Selling the code for this program, in part or full, without prior
*  written consent is expressly forbidden.

*  Using this code, in part or full, to create derivate work,
*  new scripts or products is expressly forbidden. Obtain permission
*  before redistributing this software over the Internet or in
*  any other medium. In all cases copyright and header must remain intact.
*  This Copyright is in full effect in any country that has International
*  Trade Agreements with the United States of America or
*  with the European Union.

*  Removing any of the copyright notices without purchasing a license
*  is expressly forbidden. To remove HESK copyright notice you must purchase
*  a license for this script. For more information on how to obtain
*  a license please visit the page below:
*  https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT',1);
define('HESK_PATH','../');

/* Get all the required files and functions */
require(HESK_PATH . 'hesk_settings.inc.php');
require(HESK_PATH . 'inc/common.inc.php');
require(HESK_PATH . 'inc/admin_functions.inc.php');
require(HESK_PATH . 'inc/reporting_functions.inc.php');
hesk_load_database_functions();

hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();

// Check permissions for this feature
hesk_checkPermission('can_export');

// Set default values
define('CALENDAR',1);
define('MAIN_PAGE',1);
define('LOAD_TABS',1);

$selected = array(
	'w'    => array(0=>'',1=>''),
	'time' => array(1=>'',2=>'',3=>'',4=>'',5=>'',6=>'',7=>'',8=>'',9=>'',10=>'',11=>'',12=>''),
);
$is_all_time = 0;

// Default this month to date
$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), 1, date("Y")));
$date_to = date('Y-m-d');
$input_datefrom = date('m/d/Y', strtotime('last month'));
$input_dateto = date('m/d/Y');

/* Date */
if (!empty($_GET['w']))
{
	$df = preg_replace('/[^0-9]/','', hesk_GET('datefrom') );
    if (strlen($df) == 8)
    {
    	$date_from = substr($df,4,4) . '-' . substr($df,0,2) . '-' . substr($df,2,2);
        $input_datefrom = substr($df,0,2) . '/' . substr($df,2,2) . '/' . substr($df,4,4);
    }
    else
    {
    	$date_from = date('Y-m-d', strtotime('last month') );
    }

	$dt = preg_replace('/[^0-9]/','', hesk_GET('dateto') );
    if (strlen($dt) == 8)
    {
    	$date_to = substr($dt,4,4) . '-' . substr($dt,0,2) . '-' . substr($dt,2,2);
        $input_dateto = substr($dt,0,2) . '/' . substr($dt,2,2) . '/' . substr($dt,4,4);
    }
    else
    {
    	$date_to = date('Y-m-d');
    }

    if ($date_from > $date_to)
    {
        $tmp = $date_from;
        $tmp2 = $input_datefrom;

        $date_from = $date_to;
        $input_datefrom = $input_dateto;

        $date_to = $tmp;
        $input_dateto = $tmp2;

        $note_buffer = $hesklang['datetofrom'];
    }

    if ($date_to > date('Y-m-d'))
    {
    	$date_to = date('Y-m-d');
        $input_dateto = date('m/d/Y');
    }

	$selected['w'][1]='checked="checked"';
    $selected['time'][3]='selected="selected"';
}
else
{
	$selected['w'][0]='checked="checked"';
	$_GET['time'] = intval( hesk_GET('time', 3) );

    switch ($_GET['time'])
    {
    	case 1:
			/* Today */
			$date_from = date('Y-m-d');
			$date_to = $date_from;
			$selected['time'][1]='selected="selected"';
            $is_all_time = 1;
        break;

    	case 2:
			/* Yesterday */
			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m"), date("d")-1, date("Y")));
			$date_to = $date_from;
			$selected['time'][2]='selected="selected"';
            $is_all_time = 1;
        break;

    	case 4:
			/* Last month */
			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, 1, date("Y")));
			$date_to = date('Y-m-d',mktime(0, 0, 0, date("m"), 0, date("Y")));
			$selected['time'][4]='selected="selected"';
        break;

    	case 5:
			/* Last 30 days */
			$date_from = date('Y-m-d',mktime(0, 0, 0, date("m")-1, date("d"), date("Y")));
			$date_to = date('Y-m-d');
			$selected['time'][5]='selected="selected"';
        break;

    	case 6:
			/* This week */
			list($date_from,$date_to)=dateweek(0);
            $date_to = date('Y-m-d');
			$selected['time'][6]='selected="selected"';
        break;

    	case 7:
			/* Last week */
			list($date_from,$date_to)=dateweek(-1);
			$selected['time'][7]='selected="selected"';
        break;

    	case 8:
			/* This business week */
			list($date_from,$date_to)=dateweek(0,1);
            $date_to = date('Y-m-d');
			$selected['time'][8]='selected="selected"';
        break;

    	case 9:
			/* Last business week */
			list($date_from,$date_to)=dateweek(-1,1);
			$selected['time'][9]='selected="selected"';
        break;

    	case 10:
			/* This year */
			$date_from = date('Y').'-01-01';
			$date_to = date('Y-m-d');
			$selected['time'][10]='selected="selected"';
        break;

    	case 11:
			/* Last year */
			$date_from = date('Y')-1 . '-01-01';
			$date_to = date('Y')-1 . '-12-31';
			$selected['time'][11]='selected="selected"';
        break;

    	case 12:
			/* All time */
			$date_from = hesk_getOldestDate();
			$date_to = date('Y-m-d');
			$selected['time'][12]='selected="selected"';
            $is_all_time = 1;
        break;

        default:
        	$_GET['time'] = 3;
			$selected['time'][3]='selected="selected"';
    }

}

unset($tmp);

// Start SQL statement for selecting tickets
$sql = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";

// Some default settings
$archive = array(1=>0,2=>0);
$s_my = array(1=>1,2=>1);
$s_ot = array(1=>1,2=>1);
$s_un = array(1=>1,2=>1);

// --> TICKET CATEGORY
$category = intval( hesk_GET('category', 0) );

// Make sure user has access to this category
if ($category && hesk_okCategory($category, 0) )
{
	$sql .= " `category`='{$category}' ";
}
// No category selected, show only allowed categories
else
{
	$sql .= hesk_myCategories();
}

// Show only tagged tickets?
if ( ! empty($_GET['archive']) )
{
	$archive[1]=1;
	$sql .= " AND `archive`='1' ";
}

// Ticket owner preferences
$fid = 1;
require(HESK_PATH . 'inc/assignment_search.inc.php');

// --> TICKET STATUS
$possible_status = array(
0 => 'NEW',
1 => 'WAITING REPLY',
2 => 'REPLIED',
3 => 'RESOLVED (CLOSED)',
4 => 'IN PROGRESS',
5 => 'ON HOLD',
);

$status = $possible_status;

foreach ($status as $k => $v)
{
	if (empty($_GET['s'.$k]))
    {
    	unset($status[$k]);
    }
}

// How many statuses are we pulling out of the database?
$tmp = count($status);

// Do we need to search by status?
if ( $tmp < 6 )
{
	// If no statuses selected, show all
	if ($tmp == 0)
	{
		$status = $possible_status;
	}
	else
	{
		// Add to the SQL
		$sql .= " AND `status` IN ('" . implode("','", array_keys($status) ) . "') ";
	}
}

// --> TICKET PRIORITY
$possible_priority = array(
0 => 'CRITICAL',
1 => 'HIGH',
2 => 'MEDIUM',
3 => 'LOW',
);

$priority = $possible_priority;

foreach ($priority as $k => $v)
{
	if (empty($_GET['p'.$k]))
    {
    	unset($priority[$k]);
    }
}

// How many priorities are we pulling out of the database?
$tmp = count($priority);

// Create the SQL based on the number of priorities we need
if ($tmp == 0 || $tmp == 4)
{
	// Nothing or all selected, no need to modify the SQL code
    $priority = $possible_priority;
}
else
{
	// A custom selection of priorities
	$sql .= " AND `priority` IN ('" . implode("','", array_keys($priority) ) . "') ";
}

// Prepare variables used in search and forms
require_once(HESK_PATH . 'inc/prepare_ticket_export.inc.php');

////////////////////////////////////////////////////////////////////////////////

// Can view tickets that are unassigned or assigned to others?
$can_view_ass_others = hesk_checkPermission('can_view_ass_others',0);
$can_view_unassigned = hesk_checkPermission('can_view_unassigned',0);

// Category options
$category_options = '';
$my_cat = array();
$res2 = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE " . hesk_myCategories('id') . " ORDER BY `cat_order` ASC");
while ($row=hesk_dbFetchAssoc($res2))
{
	$my_cat[$row['id']] = hesk_msgToPlain($row['name'], 1);
	$row['name'] = (strlen($row['name']) > 50) ? substr($row['name'],0,50) . '...' : $row['name'];
	$cat_selected = ($row['id'] == $category) ? 'selected="selected"' : '';
	$category_options .= '<option value="'.$row['id'].'" '.$cat_selected.'>'.$row['name'].'</option>';
}

// Generate export file
if (isset($_GET['w']))
{
	// We'll need HH:MM:SS format for hesk_date() here
	$hesk_settings['timeformat'] = 'H:i:s';

	// Get staff names
	$admins = array();
	$result = hesk_dbQuery("SELECT `id`,`name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` ORDER BY `id` ASC");
	while ($row=hesk_dbFetchAssoc($result))
	{
		$admins[$row['id']]=$row['name'];
	}

	// This will be the export directory
	$export_dir = HESK_PATH.$hesk_settings['attach_dir'].'/export/';

	// This will be the name of the export and the XML file
    $export_name = 'hesk_export_'.date('Y-m-d_H-i-s').'_'.mt_rand(10000,99999);
    $save_to = $export_dir . $export_name . '.csv';

	// Do we have the export directory?
	if ( is_dir($export_dir) || ( @mkdir($export_dir, 0777) && is_writable($export_dir) ) )
    {
		// Cleanup old files
		$files = glob($export_dir.'*', GLOB_NOSORT);
		if ( is_array($files) && count($files) )
		{
			foreach ($files as $file)
			{
				hesk_unlink($file, 86400);
			}
		}
    }
    else
    {
    	hesk_error($hesklang['ede']);
    }

	// Make sure the file can be saved and written to
	@file_put_contents($save_to, '');
	if ( ! file_exists($save_to) )
	{
		hesk_error($hesklang['eef']);
	}

	// Start generating the report message and generating the export
	$flush_me = '<br /><br />';
	$flush_me .= hesk_date() . " | {$hesklang['inite']} ";

	if ($date_from == $date_to)
	{
		$flush_me .= "(" . hesk_dateToString($date_from,0) . ")<br />\n";
	}
	else
	{
    	$flush_me .= "(" . hesk_dateToString($date_from,0) . " - " . hesk_dateToString($date_to,0) . ")<br />\n";
	}

	// Start generating file contents
    

	// Define first row (header)
	$tmp =  '"'   .str_replace('"', '""', $hesklang['owner']).
			'";"' .str_replace('"', '""', $hesklang['date']).
			'";"' .str_replace('"', '""', $hesklang['last_update']).
			'";"' .str_replace('"', '""', $hesklang['name']).
			'";"' .str_replace('"', '""', $hesklang['email']).
			'";"' .str_replace('"', '""', $hesklang['category']).
			'";"' .str_replace('"', '""', $hesklang['priority']).
			'";"' .str_replace('"', '""', $hesklang['status']).
			'";"' .str_replace('"', '""', $hesklang['subject']).
			'";"' .str_replace('"', '""', $hesklang['message']).
			'";"' .str_replace('"', '""', $hesklang['trackID']).
			'";"' .str_replace('""', '""', $hesklang['ts']).'"';

	foreach ($hesk_settings['custom_fields'] as $k=>$v)
	{
		if ($v['use'])
		{
			$tmp .= ',"'.str_replace('"', '""', $v['name']).'"';
		}
	}
	
	$tmp.= "\n";


	// Write what we have by now into the XML file
	file_put_contents($save_to, $tmp, FILE_APPEND);
	$flush_me .= hesk_date() . " | {$hesklang['gXML']}<br />\n";

	// OK, now start dumping data and writing it into the file
    $tickets_exported = 0;
	$save_after = 100;
    $this_round = 0;
    $tmp = '';

    $result = hesk_dbQuery($sql);
	while ($ticket=hesk_dbFetchAssoc($result))
	{

		switch ($ticket['status'])
		{
			case 0:
				$ticket['status']=$hesklang['open'];
				break;
			case 1:
				$ticket['status']=$hesklang['wait_reply'];
				break;
			case 2:
				$ticket['status']=$hesklang['replied'];
				break;
			case 4:
				$ticket['status']=$hesklang['in_progress'];
				break;
			case 5:
				$ticket['status']=$hesklang['on_hold'];
				break;
			default:
				$ticket['status']=$hesklang['closed'];
		}

		switch ($ticket['priority'])
		{
			case 0:
				$ticket['priority']=$hesklang['critical'];
				break;
			case 1:
				$ticket['priority']=$hesklang['high'];
				break;
			case 2:
				$ticket['priority']=$hesklang['medium'];
				break;
			default:
				$ticket['priority']=$hesklang['low'];
		}

		$ticket['archive'] = !($ticket['archive']) ? $hesklang['no'] : $hesklang['yes'];
		$ticket['message'] = hesk_msgToPlain($ticket['message'], 1);
        $ticket['subject'] = hesk_msgToPlain($ticket['subject'], 1);
        $ticket['owner'] = isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : '';

		// Format for export dates
		$hesk_settings['timeformat'] = "Y-m-d\TH:i:s\.000";

		// Create row for the XML file
		$tmp .=  '"'  .str_replace('"', '""', $ticket['owner']).
				'";"' .str_replace('"', '""', hesk_date($ticket['dt'], true)).
				'";"' .str_replace('"', '""', hesk_date($ticket['lastchange'], true)).
				'";"' .str_replace('"', '""', hesk_msgToPlain($ticket['name'], 1)).
				'";"' .str_replace('"', '""', $ticket['email']).
				'";"' .str_replace('"', '""', $my_cat[$ticket['category']]).
				'";"' .str_replace('"', '""', $ticket['priority']).
				'";"' .str_replace('"', '""', $ticket['status']).
				'";"' .str_replace('"', '""', $ticket['subject']).
				'";"' .str_replace('"', '""', $ticket['message']).
				'";"' .str_replace('"', '""', $ticket['trackid']).
				'";"' .str_replace('""','""', $ticket['time_worked']).'"';
	

		// Add custom fields
		foreach ($hesk_settings['custom_fields'] as $k=>$v)
		{
			if ($v['use'])
			{
				$tmp .= ',"'.str_replace('"', '""', hesk_msgToPlain($ticket[$k], 1)).'"';
			}
		}

		$tmp .= "\n";
		// Write every 100 rows into the file
		if ($this_round >= $save_after)
		{
			file_put_contents($save_to, $tmp, FILE_APPEND);
			$this_round = 0;
			$tmp = '';
			usleep(1);
		}

        $tickets_exported++;
        $this_round++;
	} // End of while loop

	// Go back to the HH:MM:SS format for hesk_date()
	$hesk_settings['timeformat'] = 'H:i:s';

	// Append any remaining rows into the file
	if ($this_round > 0)
	{
		file_put_contents($save_to, $tmp, FILE_APPEND);
	}

	// If any tickets were exported, continue, otherwise cleanup
	if ($tickets_exported > 0)
	{
		file_put_contents($save_to, $tmp, FILE_APPEND);

		// Log how many rows we exported
		$flush_me .= hesk_date() . " | " . sprintf($hesklang['nrow'], $tickets_exported) . "<br />\n";

		// Echo memory peak usage
		$flush_me .= hesk_date() . " | " . sprintf($hesklang['pmem'], (@memory_get_peak_usage(true) / 1048576)) . "<br />\r\n";

		// We're done!
		$flush_me .= hesk_date() . " | {$hesklang['fZIP']}<br /><br />";
	    $flush_me .= '<a href="' . $save_to . '">' . $hesklang['ch2d'] . "</a>\n";
	}
    // No tickets exported, cleanup
    else
    {
		hesk_unlink($save_to);
    }
}

/* Print header */
require_once(HESK_PATH . 'inc/header.inc.php');

/* Print main manage users page */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>

</td>
</tr>
<tr>
<td>

<?php
/* This will handle error, success and notice messages */
hesk_handle_messages();

// If an export was generated, show the link to download
if (isset($flush_me))
{
	if ($tickets_exported > 0)
	{
		hesk_show_success($flush_me);
	}
	else
	{
		hesk_show_notice($hesklang['n2ex']);
	}
}
?>

<!-- TABS -->
<div id="tab1" class="tabberlive" style="margin-top:0px">

	<ul class="tabbernav">
		<?php
		// Show a link to reports.php if user has permission to do so
		if ( hesk_checkPermission('can_run_reports',0) )
		{
			echo '<li class=""><a title="' . $hesklang['reports_tab'] . '" href="reports.php">' . $hesklang['reports_tab'] . ' [+]</a></li>';
		}
		?>
		<li class="tabberactive"><a title="<?php echo $hesklang['export']; ?>" href="javascript:void(null);" onclick="javascript:alert('<?php echo hesk_makeJsString($hesklang['export_intro']); ?>')"><?php echo $hesklang['export']; ?> [?]</a></li>
	</ul>

	<div class="tabbertab">

	&nbsp;

	<!-- ** START EXPORT FORM ** -->

<form name="showt" action="export.php" method="get">

<table border="0" cellpadding="3" cellspacing="0" width="100%">
<tr>
<td width="20%" class="alignTop"><b><?php echo $hesklang['dtrg']; ?></b>: &nbsp; </td>
<td width="80%">
    <!-- START DATE -->
        <input type="radio" name="w" value="0" id="w0" <?php echo $selected['w'][0]; ?> />
		<select name="time" onclick="document.getElementById('w0').checked = true" onfocus="document.getElementById('w0').checked = true" style="margin-top:5px;margin-bottom:5px;">
			<option value="1" <?php echo $selected['time'][1]; ?>><?php echo $hesklang['r1']; ?> (<?php echo $hesklang['d'.date('w')]; ?>)</option>
			<option value="2" <?php echo $selected['time'][2]; ?>><?php echo $hesklang['r2']; ?> (<?php echo $hesklang['d'.date('w',mktime(0, 0, 0, date('m'), date('d')-1, date('Y')))]; ?>)</option>
			<option value="3" <?php echo $selected['time'][3]; ?>><?php echo $hesklang['r3']; ?> (<?php echo $hesklang['m'.date('n')]; ?>)</option>
			<option value="4" <?php echo $selected['time'][4]; ?>><?php echo $hesklang['r4']; ?> (<?php echo $hesklang['m'.date('n',mktime(0, 0, 0, date('m')-1, date('d'), date('Y')))]; ?>)</option>
			<option value="5" <?php echo $selected['time'][5]; ?>><?php echo $hesklang['r5']; ?></option>
			<option value="6" <?php echo $selected['time'][6]; ?>><?php echo $hesklang['r6']; ?></option>
			<option value="7" <?php echo $selected['time'][7]; ?>><?php echo $hesklang['r7']; ?></option>
			<option value="8" <?php echo $selected['time'][8]; ?>><?php echo $hesklang['r8']; ?></option>
			<option value="9" <?php echo $selected['time'][9]; ?>><?php echo $hesklang['r9']; ?></option>
			<option value="10" <?php echo $selected['time'][10]; ?>><?php echo $hesklang['r10']; ?> (<?php echo date('Y'); ?>)</option>
			<option value="11" <?php echo $selected['time'][11]; ?>><?php echo $hesklang['r11']; ?> (<?php echo date('Y',mktime(0, 0, 0, date('m'), date('d'), date('Y')-1)); ?>)</option>
			<option value="12" <?php echo $selected['time'][12]; ?>><?php echo $hesklang['r12']; ?></option>
		</select>

        <br />

        <input type="radio" name="w" value="1" id="w1" <?php echo $selected['w'][1]; ?> />
		<?php echo $hesklang['from']; ?> <input type="text" name="datefrom" value="<?php echo $input_datefrom; ?>" id="datefrom" class="tcal" size="10" onclick="document.getElementById('w1').checked = true" onfocus="document.getElementById('w1').checked = true;this.focus;" />
        <?php echo $hesklang['to']; ?> <input type="text" name="dateto" value="<?php echo $input_dateto; ?>" id="dateto" class="tcal" size="10" onclick="document.getElementById('w1').checked = true" onfocus="document.getElementById('w1').checked = true; this.focus;" />
    <!-- END DATE -->
</td>
</tr>

<td width="20%" class="borderTop alignTop"><b><?php echo $hesklang['status']; ?></b>: &nbsp; </td>
<td width="80%" class="borderTop">

<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="34%"><label><input type="checkbox" name="s0" value="1" <?php if (isset($status[0])) {echo 'checked="checked"';} ?> /> <span class="open"><?php echo $hesklang['open']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="s2" value="1" <?php if (isset($status[2])) {echo 'checked="checked"';} ?> /> <span class="replied"><?php echo $hesklang['replied']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="s4" value="1" <?php if (isset($status[4])) {echo 'checked="checked"';} ?> /> <span class="inprogress"><?php echo $hesklang['in_progress']; ?></span></label></td>
</tr>
<tr>
<td width="34%"><label><input type="checkbox" name="s1" value="1" <?php if (isset($status[1])) {echo 'checked="checked"';} ?> /> <span class="waitingreply"><?php echo $hesklang['wait_reply']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="s3" value="1" <?php if (isset($status[3])) {echo 'checked="checked"';} ?> /> <span class="resolved"><?php echo $hesklang['closed']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="s5" value="1" <?php if (isset($status[5])) {echo 'checked="checked"';} ?>  /> <span class="onhold"><?php echo $hesklang['on_hold']; ?></span></td>
</tr>
</table>

</td>
</tr>
</table>

<table border="0" cellpadding="3" cellspacing="0" width="100%">
<tr>
<td width="20%" class="borderTop alignTop"><b><?php echo $hesklang['priority']; ?></b>: &nbsp; </td>
<td width="80%" class="borderTop alignTop">

<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="34%"><label><input type="checkbox" name="p0" value="1" <?php if (isset($priority[0])) {echo 'checked="checked"';} ?> /> <span class="critical"><?php echo $hesklang['critical']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="p2" value="1" <?php if (isset($priority[2])) {echo 'checked="checked"';} ?> /> <span class="medium"><?php echo $hesklang['medium']; ?></span></label></td>
<td width="33%">&nbsp;</td>
</tr>
<tr>
<td width="34%"><label><input type="checkbox" name="p1" value="1" <?php if (isset($priority[1])) {echo 'checked="checked"';} ?> /> <span class="important"><?php echo $hesklang['high']; ?></span></label></td>
<td width="33%"><label><input type="checkbox" name="p3" value="1" <?php if (isset($priority[3])) {echo 'checked="checked"';} ?> /> <span class="normal"><?php echo $hesklang['low']; ?></span></label></td>
<td width="33%">&nbsp;</td>
</tr>
</table>

</td>
</tr>

<tr>
<td class="borderTop alignTop"><b><?php echo $hesklang['show']; ?></b>: &nbsp; </td>
<td class="borderTop">

<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="34%" class="alignTop">
<label><input type="checkbox" name="s_my" value="1" <?php if ($s_my[1]) echo 'checked="checked"'; ?> /> <?php echo $hesklang['s_my']; ?></label>
<?php
if ($can_view_unassigned)
{
	?>
    <br />
	<label><input type="checkbox" name="s_un" value="1" <?php if ($s_un[1]) echo 'checked="checked"'; ?> /> <?php echo $hesklang['s_un']; ?></label>
	<?php
}
?>
</td>
<td width="33%" class="alignTop">
<?php
if ($can_view_ass_others)
{
	?>
	<label><input type="checkbox" name="s_ot" value="1" <?php if ($s_ot[1]) echo 'checked="checked"'; ?> /> <?php echo $hesklang['s_ot']; ?></label>
    <br />
	<?php
}
?>
<label><input type="checkbox" name="archive" value="1" <?php if ($archive[1]) echo 'checked="checked"'; ?> /> <?php echo $hesklang['disp_only_archived']; ?></label></td>
<td width="33%">&nbsp;</td>
</tr>
</table>

</td>
</tr>

<tr>
<td class="borderTop alignTop"><b><?php echo $hesklang['sort_by']; ?></b>: &nbsp; </td>
<td class="borderTop">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="34%"><label><input type="radio" name="sort" value="priority"  <?php if ($sort == 'priority') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['priority']; ?></label></td>
<td width="33%"><label><input type="radio" name="sort" value="lastchange" <?php if ($sort == 'lastchange') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['last_update']; ?></label></td>
<td width="33%"><label><input type="radio" name="sort" value="name" <?php if ($sort == 'name') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['name']; ?></label></td>
</tr>
<tr>
<td width="34%"><label><input type="radio" name="sort" value="subject" <?php if ($sort == 'subject') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['subject']; ?></label></td>
<td width="33%"><label><input type="radio" name="sort" value="status" <?php if ($sort == 'status') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['status']; ?></label></td>
<td width="33%"><label><input type="radio" name="sort" value="id" <?php if ($sort == 'id') {echo 'checked="checked"';} ?> /> <?php echo $hesklang['sequentially']; ?></label></td>
</tr>
</table>

</td>
</tr>

<tr>
<td class="borderTop alignMiddle"><b><?php echo $hesklang['category']; ?></b>: &nbsp; </td>
<td class="borderTop alignMiddle">
<select name="category">
<option value="0" ><?php echo $hesklang['any_cat']; ?></option>
<?php echo $category_options; ?>
</select>
</td>
</tr>

<tr>
<td class="borderTop alignMiddle"><b><?php echo $hesklang['order']; ?></b>: &nbsp; </td>
<td class="borderTop alignMiddle">
<label><input type="radio" name="asc" value="1" <?php if ($asc) {echo 'checked="checked"';} ?> /> <?php echo $hesklang['ascending']; ?></label>
|
<label><input type="radio" name="asc" value="0" <?php if (!$asc) {echo 'checked="checked"';} ?> /> <?php echo $hesklang['descending']; ?></label></td>
</tr>

</table>

<p><input type="submit" value="<?php echo $hesklang['export_btn']; ?>" class="orangebutton" onmouseover="hesk_btn(this,'orangebuttonover');" onmouseout="hesk_btn(this,'orangebutton');" />
<input type="hidden" name="cot" value="1" /></p>

</form>

	<!-- ** END EXPORT FORM ** -->

	</div>

</div>
<!-- TABS -->

<?php
require_once(HESK_PATH . 'inc/footer.inc.php');
exit();
?>

[Klemen]

CVS are also plain-text and can be generated line-by-line, so it could also be included in a future release.

But note that the XML files generated can also be opened in Excel, they are Excel spreadsheet 2003 format!

[David_]

Mine is just an arrangement, if you can add it in a future version all would be perfect!

[alcazar]

Forgive an unworthy user ,but wasnt the file format change in MS Office beginning with 2007 version?
Anyway, CSV would be a nice alternative for exporting yes.
It can be opened in many applications (including Excel) too...

Have a nice weekend.

[Klemen]

You mean xlsx, yes, and it still requires entire file stored in memory before being written to a file ( = not good for large exports on shared servers).