add customer name too in each email-subject

[agi]

How can i add customer name too in each email-subject
I have tried with %%NAME%% in text.php but it doesnt work. Is there any ideas?

[Klemen]

You will need to modify file inc/email_functions.inc.php

1. Find the first occurrence of this code inside:

Code: Select all

%%STATUS%%

2. Below line with that code add

Code: Select all

$msg = str_replace('%%NAME%%', $ticket['name'], $msg);

3. Save and upload to the server

Email subjects should then support the %%NAME%% tag.

[agi]

It works fine. Thank You very much.