Requirement for customer name at top of page.

[SteveHale]

Script URL: http://www.flsuk.co.uk/heldesk/
Version of script: 2.5.3
Hosting company: Easy Internet
URL of phpinfo.php: ?
URL of session_test.php: ?
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Is it possible to have the customer name at the top of a ticket all the time instead of the last replier as it is difficult to keep track of customer tickets....

Cheers

SteveB

[Klemen]

If you mean in the ticket head you can try changing this in admin/ticket.php

Code: Select all

	<td>'.$hesklang['last_replier'].': </td>
	<td>'.$ticket['repliername'].'</td>

to

Code: Select all

	<td>'.$hesklang['name'].': </td>
	<td>'.$ticket['name'].'</td>