search by owner.

Helpdesk for my helpdesk software

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conex
Posts: 16
Joined: Mon Sep 30, 2013 9:27 am

search by owner.

Post by conex »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

hello
Is it possible to do a search by owner name that is assigned to the?
I'm not worth the option of ordering tickets by owner and then search among thousands of tickets.
need to search for owner and I only go tickets assigned to him.

ty =D
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: search by owner.

Post by Klemen »

No, that is currently not supported (you can only search within tickets assigned to you, but not assigned to someone else).
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conex
Posts: 16
Joined: Mon Sep 30, 2013 9:27 am

Re: search by owner.

Post by conex »

i see .. :'(
And is it possible making a few changes in the code?
I really need to look at owner >_<

many thanks
conex
Posts: 16
Joined: Mon Sep 30, 2013 9:27 am

Re: search by owner.

Post by conex »

Please tell me. Thank you.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: search by owner.

Post by Klemen »

I'm afraid modifications of such extent are out of the scope of my support. You will need to find and make proper modifications yourself or hire a developer.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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