hesk 2.5.1 adding custom checkbox

[dr_patso]

Hi,

I added a brand new custom check box field which is unchecked in the new ticket form by default. All existing tickets when edited in hesk show the checkbox checked. Do I need to just go into MySQL and edit that column for all tickets?

[dr_patso]

you can see here, this existing ticket already has the new checkbox option enabled.

[dr_patso]

It appears, even if I uncheck it and save it, when i go to edit the ticket again it's checked. I thought maybe I had to setup the options on the custom field but i HAVE to have two options.. Why can't I have 1 checkbox?

[Klemen]

Yes, current code requires 2 options, I will see if I can improve that.

With the current setup it might be more appropriate to use radio buttons instead:

Level 1 escalation: NO | YES

[Klemen]

The problems with checkbox being selected/not selected when editing tickets must be due to your modifications? I am trying to get the same error but with original HESK but it all seems to work fine?