Hide other users tickets

[tomas213]

Version of script: 2.5.2


Hello.
I have created some users accounts.
The problem is that every user can see other uses tickets.
Is there a way that every users sees only his tickets and not others?

Thank you.

Thomas

[ong13]

Hi

you can FILTER the view.
I do not know if you can completely hide others' tickets but when you "Show tickets" -> "more options" disable the checkbox in the "display" subgroup - and check the last box "this is my standard view" (I am using the german translation, so please see if the translations match to my directions).

Olaf

[alcazar]

Make sure there*re not set as admins and remove permission "Can view tickets assigned to others" from users who should not see others tickets.