Servertime setting

[ncrs_admin]

Script URL: http://www.ncrs.org/helpdesk
Version of script: 2.5.2
Hosting company: LiquidWeb
URL of phpinfo.php: http://www.ncrs.org/helpdesk/phpinfo.php
URL of session_test.php: http://www.ncrs.org/helpdesk/session_test.php
What terms did you try when SEARCHING for a solution: servertime

Write your message below:

I have two licenses for helpdesk on the same server under different domain names. The one under ncrs.org and another under chevymuscledocs.com/helpdesk/ Same version with phpinfo and session_test in the helpdesk folder.

In chevymuscledocs in the admin pages under Settings / Misc the servertime is shown correctly and I am able to offset it. In ncrs.org admin in Settings / Misc, servertime is shown as the time since i opened the Misc tab.

Any idea what could cause that difference? By the way ncrs.org is an upgrade of earlier versions of helpdesk while chevymuscledocs is a new install.

[Klemen]

Two possible reasons that come to mind are:

#1 - PHP can't parse the time format with strtotime()

Try this:
- login to admin panel
- go to "Settings" > "Misc" tab
- make sure "Time format" says exactly this:

Code: Select all

Y-m-d H:i:s

- save changes and see if this made any difference


#2 - not all upgrade files have been uploaded correctly

Try uploading these files again to the server (from the latest version):
- admin/admin_settings.php
- inc/common.inc.php

Then login to admin and refresh the Settings page (Ctrl + F5).


Any luck with either of the above?