How to autofill the name in ticket via pop3 fetching

[edesigner]

Script URL: http://www.nt.gr/helpdesk
Version of script: 2.5.2
Hosting company: http://easily.co.uk/
URL of phpinfo.php: 5.4.23 (MySQLi)
URL of session_test.php:
What terms did you try when SEARCHING for a solution: "Pop 3 fetching"

Write your message below:
How to autofill the name & mobile in ticket created via pop3 fetching?
Is there any special tag tha could I include to the body message that automaticaly inserted to properly field in the ticket?

Thanks in Advanced
Chris

[Klemen]

No such thing exists in HESK, you would need to code it yourself I'm afraid.