Hesk 2.5.2, BE bug: to much bold text

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ong13
Posts: 38
Joined: Fri Dec 20, 2013 4:00 pm

Hesk 2.5.2, BE bug: to much bold text

Post by ong13 »

Hi

I noticed, that when I group the tickets the font is bold after the second users name - and keeps being bold for the rest of the page. See Screenshot.

Image

Olaf
* Datenbankentwicklung *
* Individuell, Hochwertig, Transparent, Regional *
* http://www.datenbank-projekt.de *
mdiehl
Posts: 17
Joined: Sun Nov 14, 2010 6:22 pm

Re: Hesk 2.5.2, BE bug: to much bold text

Post by mdiehl »

Hi Olaf,
I Can't reproduce this error. My tickets are grouped and the display is ok.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Hesk 2.5.2, BE bug: to much bold text

Post by Klemen »

What does "BE" stand for?

Seems to work fine in demo:
http://www.hesk.com/demo/admin/show_tic ... ner&page=2
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Klemen
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Re: Hesk 2.5.2, BE bug: to much bold text

Post by Klemen »

OK, found it - you mean DE not BE :wink:

It is an error in the translation - in text.php replace

Code: Select all

</<strong>
with

Code: Select all

</strong>
Or download the language pack again, I modified it.

Thanks for the heads up!
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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ong13
Posts: 38
Joined: Fri Dec 20, 2013 4:00 pm

Re: Hesk 2.5.2, BE bug: to much bold text

Post by ong13 »

Hi

actually I meant with "BE" -> Backend - the admin view in other words.
I will redownload the translation and fix some more spelling mistakes.

Olaf
* Datenbankentwicklung *
* Individuell, Hochwertig, Transparent, Regional *
* http://www.datenbank-projekt.de *
rehanad
Posts: 2
Joined: Sat Feb 22, 2014 8:52 am

Re: Hesk 2.5.2, BE bug: to much bold text

Post by rehanad »

HI,
I am making course registration system and in options I want to make first part bold and second italic how can I do that?


<option>NC/NA-L BS(CS)-V,BE(EG)-IV</option>
<option>AP-V-L BE(BME)-I</option>
<option>NA-L BE(EE)-IV</option>
<option>BE-V-L BE(EG)-II,BE(BME)-II,BE(BME)-II-O,BE(BME)-III</option>
<option>NA BE(EE)-IV</option>
<option>MnM-L BE(EE)-IV</option>
rehanad
Posts: 2
Joined: Sat Feb 22, 2014 8:52 am

Re: Hesk 2.5.2, BE bug: to much bold text

Post by rehanad »

i.e.
Bold NC/NA-L
Italic BS(CS)-V,BE(EG)-IV
ong13
Posts: 38
Joined: Fri Dec 20, 2013 4:00 pm

Re: Hesk 2.5.2, BE bug: to much bold text

Post by ong13 »

Hi

I am not sure if I understand you correctly, but I guess you want option groups ( http://www.w3schools.com/tags/tag_optgroup.asp ). I think this is not possible using HESK without tweaking the code itself.

The idea though sounds pretty nice.

But wait - before you spend to much time tweaking, consider using pop3/email piping. I thought the web frontend is nice - at first. Now users have not used the web frontend once, but only email directly to the helpdesk.

Olaf
* Datenbankentwicklung *
* Individuell, Hochwertig, Transparent, Regional *
* http://www.datenbank-projekt.de *
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Hesk 2.5.2, BE bug: to much bold text

Post by Klemen »

Actually, what you are trying to achieve (part of the same option in bold and part in italic) is not supported in HTML/CSS as far as I know.
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