A feature suggestion (if it does this already, please let me know how).
I figure that if I have an unassigned call that I enter notes on, and click it Resolved, it is closed, but does not show on my stats.
Is there any plans to add the option to auto assign on resolve without having to assign first?
Thanks!
Assign to tech on Resolve
Moderator: mkoch227
Re: Assign to tech on Resolve
At the moment you need to either post a reply or assign the ticket to yourself, but will consider adding such a function to the next version.
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools