sort by custom categories to export

[conex]

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hi.
I need the possibility to sort by custom categories to export the tickets.
is it possible?

thanks

[Klemen]

Not in HESK, but you should be able to sort or filter exported tickets in Excel.

[conex]

oh :/
i tried to add in export.php to order by custom2 but not work

Code: Select all

 <td class="borderTop alignTop"><b><?php echo $hesklang['sort_by']; ?></b>: &nbsp; </td>
<td class="borderTop">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="34%"><label><input type="radio" name="sort" value="custom2"  <?php if ($sort == 'custom2') {echo 'checked="checked"';} ?> /> <?php echo 'custom2'; ?></label></td> 

[Klemen]

You would also need to change the SQL and PHP code that generate the data, it is not enough just to add a new option to HTML.