Resend Email Ticket

Helpdesk for my helpdesk software

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rgaspar
Posts: 11
Joined: Thu Nov 22, 2012 6:52 pm

Resend Email Ticket

Post by rgaspar »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

Hello Guys, I wonder if I can resend a ticket by email? How?

Thanks
========================
Ricardo Gaspar
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Resend Email Ticket

Post by Klemen »

It's currently not supported by HESK, but if you submit a reply to the ticket as a staff member a new message will be sent.

You can for example submit a new reply to the ticket and then delete the reply.
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rgaspar
Posts: 11
Joined: Thu Nov 22, 2012 6:52 pm

Re: Resend Email Ticket

Post by rgaspar »

ok.... Klemen

Thank you
========================
Ricardo Gaspar
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