Shortcode for department

onlinesrc · Post by **onlinesrc** » Wed Jul 17, 2013 9:41 pm

Is there way in the email notice to write down the department, something like '%%DEPARTMENT%%'???

Where it says "Your support ticket "test" has been submitted by our..."

Post by **Klemen** » Thu Jul 18, 2013 1:18 pm

See here for all available tags:
http://hesk.com/knowledgebase/?article=35

You are probably looking for the %%CATEGORY%% one?

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Shortcode for department

Shortcode for department

Re: Shortcode for department