add customer email to new ticket email to staff

Helpdesk for my helpdesk software

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peopleinside_it
Posts: 60
Joined: Mon Jun 17, 2013 4:56 pm

add customer email to new ticket email to staff

Post by peopleinside_it »

Write your message below:
How to insert in new ticket advise to operator the email in the email to staff of customer?

Ticket from email: customer email ?
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Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: add customer email to new ticket email to staff

Post by Klemen »

Version 2.5.0 has a new %%EMAIL%% special tag added.

Beta version of 2.5.0 is available here, final release will be available in following weeks.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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