Limiting KB access to Business IPs?

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bigj6360
Posts: 2
Joined: Tue Mar 12, 2013 2:14 pm

Limiting KB access to Business IPs?

Post by bigj6360 »

Version of script: 2.4.2
Hosting company: godaddy
What terms did you try when SEARCHING for a solution: knowledgebase limit, knowledgebase, limit.

Write your message below:
Hi,

Is there a way to limit who has access to the knowledgebase (besides placing hesk on a local server?)? I have limited submissions to my domain name, but I would be very interested in making the KB only visible to those coming from our business IP range.

THanks
Lisaweb
Posts: 94
Joined: Sun Sep 25, 2011 3:23 pm

Re: Limiting KB access to Business IPs?

Post by Lisaweb »

You could do this with a firewall, but the easiest way is to password protect the site with .htaccess, in the same way Klemen password protected access to this forum (but only give those in your business the login.)
- Lisa
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Limiting KB access to Business IPs?

Post by Klemen »

htaccess is indeed a good way to go as it allows you doing this without making any changes to the HESK code.

You can also limit access to files by IP (or IP range) in htaccess without the need of passwords:
https://www.google.com/search?q=htacces ... file+by+ip
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Lisaweb
Posts: 94
Joined: Sun Sep 25, 2011 3:23 pm

Re: Limiting KB access to Business IPs?

Post by Lisaweb »

Ooooh, didn't know you could also do IP restriction with htaccess. Learn something new every day! :D
- Lisa
mqcarpenter
Posts: 11
Joined: Mon Mar 25, 2013 5:17 pm

Re: Limiting KB access to Business IPs?

Post by mqcarpenter »

We use htaccess to limit accessible IP and reroute everyone else to google.com. It thoroughly confuses them!
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