Newest ticket Note at top on view ticket
Moderator: mkoch227
Newest ticket Note at top on view ticket
I have my replies set to "newest reply at top". Because we are all use to working with outlook and it's just nice to have to scroll very little to see the latest reply. I'd like to configure the notes this way too but I don't think it's a default option.. Is there anyway I can configure my notes to be ordered like my replies? It is confusing to work with the notes after the replies.
Re: Newest ticket Note at top on view ticket
Changing this code in admin/admin_ticket.php to this should do the trick.
Code: Select all
ORDER BY t1.`id` ASC
Code: Select all
ORDER BY t1.`id` DESC
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: Newest ticket Note at top on view ticket
thanks Klemen! works like a charm.