Adding a paragraph of text to ticket submission

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jvantuno
Posts: 2
Joined: Sun Feb 10, 2013 1:13 am

Adding a paragraph of text to ticket submission

Post by jvantuno »

Script URL: hesk
Version of script: 2.4
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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I would like to add a disclaimer to the blank ticket (submit a ticket page). what file would I modify to add it just below the "Message" field.
TimPSNC
Posts: 41
Joined: Tue Jan 08, 2013 12:33 pm

Re: Adding a paragraph of text to ticket submission

Post by TimPSNC »

You can change the 'Before submitting please ensure...' text by editing language/en/text.php

It's around line 222
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Adding a paragraph of text to ticket submission

Post by Klemen »

Note that to use this you will also need to enable "Submit notice: [?] Show notice to customers submitting tickets" setting in HESK (admin panel > Settings > Misc tab)
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