Hello,
I have a problem with the attachment feature in Hesk. If I send an e-mail via pop3 into the ticket system take over, and the attachment is too large, I see that neither the ticket that there was an attachment or the sender will receive an email that the attachment is too large / not allowed.
Are there perhaps a solution?
greeting
Holger
Attachment Problem
Moderator: mkoch227
Re: Attachment Problem
You will need to increase your allowed attachment size in HESK settings - anything larger than that is indeed discarded. I do see your point though and will see if I can add a notice saying what was removed in the future version.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Attachment Problem
Thanks, i have set the maximum (5MB) what my Webserver says.Klemen wrote:You will need to increase your allowed attachment size in HESK settings - anything larger than that is indeed discarded. I do see your point though and will see if I can add a notice saying what was removed in the future version.