Knowledgebase won't search mac

[ScriptKitten]

Script URL: www.buildedge.com/help
Version of script: 2.4.2
Hosting company: Total Choice Hosting
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

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When I try to search for the keyword mac on this helpdesk it comes up with 0 results which I know for sure there is one. if you search "PLAN-Mac specific" it comes up though. Any ideas?

[Klemen]

This is probably due to your hosting company having MySQL fulltext search ignore words of 3 or less characters.

You will need to ask your host to change ft_min_word_len system variable to 3 (MySQL default) then rebuild indexes, or any word less than 4 chars will be ignored by search:
http://dev.mysql.com/doc/refman/5.5/en/ ... uning.html


P.s.: good job integrating Hesk with your website!

[ScriptKitten]

That worked beautifully! Thanks so much!