Need Help with hesk/admin/admin_main.php

[kensar]

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My name is Ken Sar and I need help on hesk help desk. Hope someone can point me to the solution.

I had been using HESK desk for over 2 years, but somewhere along the line about 8 months ago, my help desk was hacked.... But then I re-upload the file to overwrite those hacked file and was gaining control back.

Everything seem working fine, but on one particular part is not working correctly. Which is the hesk/admin/admin_main.php

I have my help desk install on http://kenhelpdesk.com/hesk

Now, on the http://kenhelpdesk.com/hesk/admin/admin_main.php which shows up after I reply to a ticket, I see a blank page (only header is showing up)... It is supposed to show a table of the ticket status... which ticket I reply, which ticket is new and such... But I don't see those now.

Wonder where this went wrong?

Any quick fix for this?

Please help me with the solution,
Thanks,
Ken Sar

[Klemen]

Hello,

The first question to ask would be - did you modify any of the source files?

If your answer is no, try enabling Debug mode in settings (Settings > Help Desk tab > Features > Debug mode ON) and see if you get any error messages instead of just an empty page?