Add extra email adre sto ticket with POP

Everything related to Hesk - helpdesk software

Moderator: mkoch227

Post Reply
lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Add extra email adre sto ticket with POP

Post by lupolo »

Hello,

I have a modification in Hesk so wenn a customer adds a ticket to Hesk i add a extra email adres to it, like the manager from that company. This works great! Only can i use the same fix within the ticket creation with POP?

submit_ticket.php

Code: Select all

$tmpvar['message']=hesk_makeURL($tmpvar['message']);
$tmpvar['message']=nl2br($tmpvar['message']);


if (strpos($tmpvar['email'],'@domein1.nl') !== false && strpos($tmpvar['email'],'user1@domein1.nl') === false ) {$tmpvar['email'].=',user1@domein1.nl';}
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Re: Add extra email adre sto ticket with POP

Post by Klemen »

You should be able to do similarly in the "inc/pipe_functions.inc.php" file.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply