Help Desk Suggestion for New Version

[PeopleInside]

1: Weblink should opened in a new windows
2: Different email support for different categories (See and try the OsTicket function)
3: Fix this problem viewtopic.php?f=13&t=4307
4: Comment (alredy disponible) and private (not visibile to the user) attachment for operator
5: Ban e-mail.

[Klemen]

Please post HESK feature suggestions here, so I can easily track and manage them:
https://hesk.uservoice.com/forums/69851-general