Apologies if this question has already been answered elsewhere.
I wish to upgrade our HESK to the latest version. I was just looking at the guide and one of the listed issues has made me a bit nervous:
"Passwords may not work after upgrade from older versions (reset password)."
I understand if my own password is reset it I can recover it but my question is will this potentially affect other users too? We have a lot of users and I am worried about locking them all out if I perform the upgrade.
Any information would be appreciated.
Many thanks in advance,
Jake
