KnowledgeBase No login to publish content

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
techuser
Posts: 12
Joined: Thu Feb 03, 2011 1:44 pm

KnowledgeBase No login to publish content

Post by techuser »

Version of script: 2.4.1

Write your message below:
Is it possible to setup HESK to allow anyone to update content for the KnowledgeBase Articles without giving access to the ticket area?

I'd prefer to setup LDAP/AD login for the knowledgebase articles, but would be content to just have it open to everyone that's on our local intranet. This might be a enhancement request for a future release.

Thanks.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: KnowledgeBase No login to publish content

Post by Klemen »

I'm afraid this is not planned for HESK, you would have to mess with the code yourself to get it working.

A LDAP integration has been posted by a user recently here:
viewtopic.php?f=14&t=4287
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply