Version of script: 2.4.1
Hi
The settings page for this option says 'Autoclose tickets: [?] X days after last staff reply' but the help files says 'If a ticket has no activity from the customer for X days it automatically closes'.
So my question is, does auto close kick in after X days since last staff reply or since last customer reply (or both)?
Many thanks
Autoclose
Moderator: mkoch227
Re: Autoclose
The auto close should kick in after X days since ticket has been marked as "replied by staff".
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools