Canned Responses Stopped Working

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bloomkey
Posts: 3
Joined: Mon Jun 30, 2008 6:05 pm

Canned Responses Stopped Working

Post by bloomkey »

Script URL: http://www.bloomkey.com/help
Version of script: 2.4
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

The Canned scripts stopped working. The topics are still listed, but choosing from the drop down menu does not populate the Message box. I've tried several different browsers and computers. No changes we made to the server that I am aware of. Anyone else experienced this issue or know a troubleshoot solution?
Bloomkey.com
[url=http://www.bloomkey.com/]Flat Fee MLS[/url]

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Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Canned Responses Stopped Working

Post by Klemen »

You have a lot of custom Javascript in the header and that Javascript has some errors inside. The errors prevent any other Javascript code from executing properly hence Canned responses don't work.

They should start working again if you remove or fix your custom code.
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