I get sometimes "<h2>Error: Password error: Login failed.</h

Helpdesk for my helpdesk software

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virtualcall
Posts: 1
Joined: Fri Sep 21, 2012 10:17 pm

I get sometimes "<h2>Error: Password error: Login failed.</h

Post by virtualcall »

Script URL:
Version of script: 2.4.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Write your message below:
Hello,

Sometimes i get this message "<h2>Error: Password error: Login failed.</h2>" per email, but the credentials for the POP 3 is correct. When I login in the Helpdesk and check the connection I get an successfully.

What can it be?

thank you
Klemen
Site Admin
Posts: 10162
Joined: Fri Feb 11, 2005 4:04 pm

Re: I get sometimes "<h2>Error: Password error: Login failed

Post by Klemen »

Not sure, perhaps your host is limiting the number of times you can login to the POP3 server per hour/day?

I wouldn't recommend setting the Cron job to run more often than once every 5 or 10 minutes.
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