Mail with attachment

Helpdesk for my helpdesk software

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steraffi
Posts: 30
Joined: Tue Sep 18, 2012 10:50 am

Mail with attachment

Post by steraffi »

Version of script: 4.2.1


Sorry but this is necessary a "is it possible?" question :roll:

I manage 99% of my tickets by mail. Therefore the notification mails (opportunely modified) become the main help desk tool.
For this reason i would' like attach the posts' attachement into the notification mail

This seems me not possible
Do you confirm this or can you suggest me a little miracouluse solution?

Thank you for any answer
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mail with attachment

Post by Klemen »

This exact thing has been suggested few days ago.

I'm afraid there is no quick solution, but will do something for the next version (if not attachments at least will add direct links to attachments in the email so people can easily download them).
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