my subject : Impossible for the staff to download attachment in private article in the knowledge base
Hello,
I have a staff that need to have private access to a knowledge base, excellent hesk allows
my staff has not the right to publish articles in the knowledge base, just consult.
I've created articles privately in different section in the knowledge base
- private sections and private articles can be seen by my staff (ok)
private sections the private articles are not seen by users (ok)
attachments associated with the private section and articles are visible from the staff (ok)
attachments associated with the private section and private article can be downloaded from the staff (not OK)
in this case I think that there is a concern at the level of rights. only the person with the right to publish can download attachments in private articles
do you have an idea
Thank you for your help
wed
