Upgrade Installation Instructions

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GlenH
Posts: 16
Joined: Tue May 31, 2011 4:58 am

Upgrade Installation Instructions

Post by GlenH »

Hello,

Where can I find details instructions about how to install the new HESK 2.4 upgrade.

I want to install it correctly so that I don't lose any current data or information

_Glen
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Upgrade Installation Instructions

Post by Klemen »

Hello Glen,

Download new version, extract files to your hard disk, open file "Readme.html", select "Step-by-step guide" and scroll down to "Upgrading from old versions".
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GlenH
Posts: 16
Joined: Tue May 31, 2011 4:58 am

Re: Upgrade Installation Instructions

Post by GlenH »

I have downloaded an extracted all the HESK 2.4 files, but that readme.html file is corrupted and will not open in a browser.

This the content of that readme file
**************
<html>
<head>
<meta http-equiv="Refresh" content="0; url=docs/index.html" />
</head>
<body>
<p>Documentation has moved here: <a href="docs/index.html">HESK Documentation</a>.</p>
</body>
</html>

**************

The.... docs.index.html............. link does not work. I get a page error
GlenH
Posts: 16
Joined: Tue May 31, 2011 4:58 am

Re: Upgrade Installation Instructions

Post by GlenH »

It's ok now.
adami
Posts: 5
Joined: Mon Jun 20, 2011 11:35 am

Re: Upgrade Installation Instructions

Post by adami »

How do you get the browser work. It doesn`t open on my side either.
Error
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Upgrade Installation Instructions

Post by Klemen »

Make sure you extract all HESK files into a folder, then open "readme.html".

Alternatively, you can open this file in browser to go to instructions directly:
docs/step-by-step-guide.html
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Upgrade Installation Instructions

Post by Klemen »

... or just have a look at the online docs :wink:
http://www.hesk.com/demo/docs/
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
adami
Posts: 5
Joined: Mon Jun 20, 2011 11:35 am

Re: Upgrade Installation Instructions

Post by adami »

Thanks Klemen :-)
Got it now
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