No Admin Page

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coolcatkelso
Posts: 2
Joined: Fri Jul 08, 2011 12:53 am

No Admin Page

Post by coolcatkelso »

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Hi guys

Tried to upgrade to version 2.4 but ISP dont have php 5 only 4.9.9 so failed install. Had to revert back to old backup as I forgot to back before install :(

I have most things working with the old backup tho apart from 2 things

I can't log into the Admin Page, It does take a username and password but doesn't actually load anything, just a white page hesk/admin/index.php

and if I post a new thread, I'm not seeing the image for the antispam picture. I assume this is simply an Image link missing,

Site is - http://www.ridgeandgable.co.uk/hesk
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: No Admin Page

Post by Klemen »

Sorry to hear that, but this is exactly why upgrade instructions start with
BACKUP YOUR EXISTING HESK DATABASE AND FILES

Anyway, try this:
1. download your hesk_settings.inc.php file
2. open it in Notepad
3. change $hesk_settings['debug_mode']=0; to $hesk_settings['debug_mode']=1;
4 save and upload then try to login - do you get any error messages?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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