Problems with the install-process

[MrDeeTop]

Script URL: -
Version of script: 2.4
Hosting company: by myself
URL of phpinfo.php: -
URL of session_test.php: -
What terms did you try when SEARCHING for a solution: -

Write your message below:

Hi.

I installed Hesk.
But the script was trying to connect to a database that either never existed.
And when I try to reinstall I get the same message.
I've already downloaded the original files do, but that I get the same message.

What can I do?

[Klemen]

Did you follow installation instructions in the readme.html file?

By following those instructions you should run the install.php script that should take care of setting up database.

[MrDeeTop]

yes.

but you have to wait a little longer.
Then we could reinstall.

[Klemen]

If you upload "install" folder again and run install.php script again, exactly what error message do you get?

[MrDeeTop]

before, it now works, the following happened:
The script is for the 4th Step (end) jumped and claimed that everything was in order.
However, after you've finished it all, it could not connect to the server.

[Klemen]

This is not correct, probably you still have old session data.

Close all browser windows (to clear sessions), then try install script again.