Customer account

Helpdesk for my helpdesk software

Moderator: mkoch227

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Cyanat
Posts: 2
Joined: Tue Aug 07, 2012 1:45 pm

Customer account

Post by Cyanat »

Hi everybody!
First, thanks for Hesk, it seems very easy to use, very professionnal for a free software!
Then, i have questions. I'm looking for a Helpdesk for my (small) company and Hesk is very interesting for me. But on the demonstration, anyone can post a ticket just by giving an address. Is it possible to create customers account and allow only registred users to submit a new ticket?
I'm not english but I hope my messagee still understandable! :)
Thanks for your responses!
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer account

Post by Klemen »

HESK has been designed specifically for the purpose NOT to require customer login, hence it isn't available nor planned for anytime soon. If you need customer login functionality you will need to use some other script.
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Cyanat
Posts: 2
Joined: Tue Aug 07, 2012 1:45 pm

Re: Customer account

Post by Cyanat »

Ok thanks for this information, I will keep this in mind for my choice.
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