Is there any way of keeping my current theme when I upgrade to version 2.4 which is coming out soon? I copied the directory + database when upgrading to the beta for testing purposes, and I noticed that my theme, including CSS went back to the default. In addition, is it possible to keep my custom statuses?
If you would like to see the current theme, you may at http://servicedesk.kandbconsult.com
Keep theme when upgrading
Moderator: mkoch227
Keep theme when upgrading
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Keep theme when upgrading
I'm afraid any customizations will be reset.
I would actually recommend installing version 2.4 in a different folder, then copy these files from your version 2.3 over to the 2.4 folder:
- all images you modified
- rename your 2.3 hesk_style_v23.css style file to hesk_style_v24.css and copy everything under from the original 2.4 style file to your modified one
- use your 2.3 footer and header
However, any changes you made to the php files will need to be performed again manually. Images may also need some tweaking as they have been changed n 2.4 to show properly in multilingual versions.
I would actually recommend installing version 2.4 in a different folder, then copy these files from your version 2.3 over to the 2.4 folder:
- all images you modified
- rename your 2.3 hesk_style_v23.css style file to hesk_style_v24.css and copy everything under
Code: Select all
/* newly introduced styles (version 2.4) */
- use your 2.3 footer and header
However, any changes you made to the php files will need to be performed again manually. Images may also need some tweaking as they have been changed n 2.4 to show properly in multilingual versions.
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Re: Keep theme when upgrading
Ok that's what I thought. Thanks for the help!
Any clue yet on what features are planned for the next major release, by any chance? (v3)
Any clue yet on what features are planned for the next major release, by any chance? (v3)
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Keep theme when upgrading
I'm finishing version 2.4 at the moment, so it's too early to talk about 3.0 features 

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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