Installation help

Helpdesk for my helpdesk software

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mcooper
Posts: 1
Joined: Mon May 28, 2012 12:37 pm

Installation help

Post by mcooper »

Hi there,

I am having an issue with the installation steps. Basically after the database connection information page I hit "Continue to step 4" and all I get is a white screen. The database connection details are 100% and all the pre-reqs are in including perms etc. No errors, logs to debug with it seems. Am I doing something stupid here?

Debian 6 - php5, apache and mysql all installed.

Thanks in advance.

Matt
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Installation help

Post by Klemen »

Is MySQL enabled in your PHP installation (it's not by default in PHP 5)?

Do you have any other PHP scripts on the server that utilize MySQL and work fine?
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