"custom1custom2custom3custom4custom5custo..."

[diegospano]

Script URL: local intranet
Version of script: 2.2
Hosting company: private
URL of phpinfo.php:
URL of session_test.php:
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Write your message below:
After submitting a ticket I got the following line at the top of the page(submit_ticket.php)

custom1custom2custom3custom4custom5custom6custom7custom8custom9custom10custom11custom12custom13custom14custom15custom16custom17custom18custom19custom20

and after that text I get the following:

******************************************
Success: Ticket submitted
Your ticket has been successfully submitted! Ticket ID: 21GVZ46SBX
View your ticket
******************************************

All data is saved in the database correctly, but why does that text appear at the top?

Thanks.

Diego Spano

[Klemen]

Look inside your HESK email templates (language/en/emails), because these are not original email templates from HESK, but modified ones.

[diegospano]

Thanks Klemen for your reply. The emails and their contents are OK. That text appears on the web page after submitting the ticket.

Thanks

Diego

[Klemen]

Have you tried using original HESK files? Try re-uploading all HESK files, except hesk_settings.inc.php